Privacy Policy

1. Who We Are

Emilitek Enterprises Ltd ("Emilitek", "we", "us", "our") is a technology services company based in Boston, Lincolnshire. We provide network infrastructure, security systems, software development, hardware fabrication, managed IT services and UAV design and manufacture.

This Privacy Policy explains how we collect, use, store and protect personal data when you interact with our website at emilitek.com, contact us by phone or email, or engage us for services. It has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We collect the following categories of personal data:

• Contact information: your name, email address, telephone number and any message content submitted via our contact form or by email.
• Business information: your company name and role, where provided.
• Technical data: IP address, browser type and version, pages visited, time and date of visit — collected automatically via server logs. We do not use tracking cookies or analytics platforms.
• Correspondence: records of any written or verbal communications with us.

We do not collect sensitive personal data (special category data) through our website.

3. How We Collect Your Data

• Directly from you when you complete our enquiry form, send us an email, or call us.
• Automatically via server logs when you visit our website.
• Via third-party referrals or professional introductions in the context of business enquiries.

Our contact form is processed through Web3Forms (web3forms.com). Submissions are transmitted securely and forwarded to our business email. Please refer to Web3Forms' own privacy policy for details of their data handling.

4. How We Use Your Data

We use your personal data for the following purposes and on the following legal bases under UK GDPR:

• To respond to your enquiry — legal basis: legitimate interests (Article 6(1)(f)) or, where you have requested a quote, performance of a pre-contractual step (Article 6(1)(b)).
• To provide services and fulfil contracts — legal basis: performance of a contract (Article 6(1)(b)).
• To comply with legal obligations — legal basis: legal obligation (Article 6(1)(c)).
• To maintain business records — legal basis: legitimate interests (Article 6(1)(f)).

We do not use your data for automated decision-making or profiling. We do not use your data for direct marketing without your explicit consent.

5. How Long We Keep Your Data

• Enquiry data (no contract): up to 12 months from last contact, then securely deleted.
• Client records (contract entered): 6 years from the end of the contractual relationship, in line with the Limitation Act 1980.
• Financial records: 6 years in accordance with HMRC requirements.
• Server logs: up to 30 days, then automatically purged.

6. Who We Share Your Data With

We do not sell, rent or trade your personal data. We may share data only in the following limited circumstances:

• Web3Forms — solely for the purpose of transmitting your contact form submission to us.
• Professional advisors — accountants or solicitors, where strictly necessary and under confidentiality obligations.
• Legal requirement — where we are required to disclose information by law, court order or regulatory authority.

All third-party processors we use are required to handle data in accordance with UK GDPR.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your data, where no legal obligation requires us to retain it.
• Right to restriction — to request that we limit the processing of your data in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format where processing is based on consent or contract.
• Right to object — to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month. There is no charge for a request unless it is manifestly unfounded or excessive.

8. Cookies

Our website does not use tracking cookies, advertising cookies or third-party analytics cookies. The only technical cookies that may be set are those strictly necessary for basic website functionality (such as security headers). No consent banner is required for these.

9. Data Security

We take the security of your personal data seriously. Our website is served over HTTPS with TLS encryption. Access to business email and client records is restricted to authorised personnel only. We maintain appropriate technical and organisational measures to protect against unauthorised access, loss or destruction of personal data.

In the event of a personal data breach that is likely to result in risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours and, where required, notify affected individuals without undue delay.

10. International Transfers

We do not routinely transfer personal data outside the United Kingdom. Where any processor we use operates outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter V.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.

12. How to Complain

If you have concerns about how we handle your personal data, please contact us in the first instance at [email protected]. We take all complaints seriously and will endeavour to resolve your concerns promptly.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

13. Contact Us

For any questions about this Privacy Policy or to exercise your data rights: